A lack of quality, independent treatment, training, and information has deepened the gambling public health crisis across the UK leaving people stigmatised, and without the right support to recover.

To ensure people can get the right help for gambling harms, in 2023 we launched Chapter One in partnership with Greater Manchester Combined Authority (GMCA).

Every day someone in the UK takes their life because of gambling and up to 1.4 million adults are addicted, with 105,000 children addicted or at-risk. Despite this, less than 2% of people with gambling disorder currently receive the treatment they need.

Chapter One provides those experiencing gambling harms with independent, fact-based information on the causes and signs of gambling addiction, along with tools to protect themselves, support, and available, proven treatment options, free from the influence of the gambling industry.

There is dedicated information and guidance for those who are close to someone suffering from gambling addiction, which helps them understand what their loved one is going through, and how and why they should help.

By accessing Chapter One, those suffering gambling harm know that they are not alone, that it’s not their fault, and that there is help available.

“Under the current system, too many people are drawn into addiction, too many communities are harmed by gambling and too few people are able to access appropriate help and support. In Greater Manchester we are committed to do things differently to address gambling harms, and Chapter One is an important part of that work.”

Jo Evans, Gambling Harms Lead, GMCA

As well as supporting the public, Chapter One provides resources and training for professionals who may encounter someone suffering gambling harms, like those in primary healthcare or intermediaries like debt advice agencies.

Currently piloting in Manchester, participants receive tools and information to identify the symptoms of gambling disorder, adequately support someone and refer them for treatment.

All Chapter One resources and guidance have been independently and expertly developed, free from gambling industry influence.

You can visit the Chapter One website here.