Chapter One provides information and support for everyone affected by gambling, including training for professionals.

Only a tiny percentage of people experiencing gambling harms access treatment and support – too many are left feeling they are alone and having to deal with the impacts themselves.

To ensure everyone affected by gambling can get the right guidance and help at the right time, we launched Chapter One in partnership with Greater Manchester Combined Authority (GMCA). Following a successful pilot in Greater Manchester, Chapter One is now run by GwL to serve people across the UK.

There are dedicated materials and messaging for those who are close to someone suffering gambling harm, which helps them understand what their loved one is going through, and how and why they should help.

By accessing Chapter One, those suffering gambling harm know that they are not alone, that it’s not their fault, and that there is help available.

As well as supporting the public, Chapter One provides training and support for professionals who may encounter someone experiencing gambling harms. Participants receive tools and resources on how to identify the causes and effects of gambling harms, how to support someone affected and refer to treatment.

But we don’t just wait for harm to happen. With young people most at risk, our preventative education programme gives them the critical tools to see through the design and tactics of modern-day gambling and equips schools and teachers with the skills to talk about the impacts.

Over 1200 professionals from a range of settings including healthcare services have received the training and a dedicated ‘Professionals Hub’ is on the Chapter One website to provide additional support and information.

All Chapter One resources and guidance have been independently and expertly developed by clinicians, professionals and people with lived experience of gambling harms.

You can visit the Chapter One website here.